Date of last update: May 3, 2022.
Lü Interactive Playground Inc. (“Lü”) values the privacy of its system’s Users and participants.
Lü is committed to protecting the confidentiality of personal information obtained through the use of the Lü system (the “Lü System”) and the Lü website (the “Website”).
Similarly, Lü will not collect, maintain, use, or share student personal information beyond that needed for authorized educational/school purposes, or as authorized by the parent/student.
‘Educational/School purposes’ are services or functions that customarily take place at the direction of the educational institution/agency or their teacher/employee, for which the institutions or agency would otherwise use its own employees, and that aid in the administration or improvement of educational and school activities (e.g., instruction, administration, and development and improvement of products/services intended for educational/school use).
Lü undertakes not to sell the personal information obtained from Users, not to use the personal information for commercial targeting purposes and not to withhold any personal information from Users beyond the necessary period prescribed by applicable laws.
All third-party services required by Lü do not collect student personal information.
What Lü Does With the Information Collected
The information collected will be used for the following purposes:
- Provide access to the Lü System and its functionalities;
- Provide analytical data to Lü (usage statistics, research, strategic development and management);
- Technical support purposes.
Lü does not share any personal data with anyone except for the purposes listed in this document.
No User or participant shall have access to the confidential information of other Users or participants.
No Marketing With Respect to Users
Lü does not share its users personal data with third parties for marketing purposes.
Deletion of Account and Personal Data
When a user deletes their account, we permanently delete all information and content from their account and such data may no longer be recovered. However, content that you have made public to other users on the Lü Website and that has been duplicated by another user is not part of your account and will not be deleted.
Under the laws applicable in Canada, the United States and the European Union, the personal data of a User obtained by Lü shall be deleted automatically after a period of thirty-six (36) months of inactivity.
Compliance With Regional Regulations
- United States of America
Lü only does business with third-party data processing companies in the United States that are certified under the Privacy Shield Framework, which also complies with European Union data protection requirements.
- European Union
Since May 24, 2018, the General Data Protection Regulation established by the European Union (GDPR) regulates the compilation, use and archiving of personal information for its citizens. Lü complies with this regulation. The European Commission has ruled that business entities in Canada either provide adequate protection under the GDPR or already provide sufficient data security measures. For an up-to-date list of countries where data security is considered adequate, visit the European Commission page
The rights of users of the Lü System and Website in Quebec are protected under the Act respecting the protection of personal information in the private sector. Individual files may be viewed and edited using their email address and password on the Lü System. Lü’s offices are located at 707, rue St-Vallier Est, suite 202, Quebec, QC, Canada. The data is stored on Amazon’s servers in the United States and Lü complies with section 17 of this Act, which pertains to the use of personal information.
Lü uses methods that meet industry standards to protect personal information against unauthorized access or use, alteration, unlawful or accidental destruction, or loss. Authorized access is available only after creating a personal account that is secured by a personal ID and a password. The User ID is personal and exclusive. It should be noted, however, that no comprehensive guarantee can be made given that virus and hacking technologies are constantly evolving. Lü cannot therefore be held responsible for any loss or alteration of data.
Modification and Access to Personal Information
Users have access to their personal information through their Lü account on the web platform, or by contacting Lü. Users may modify their personal information through their Lü account on the web platform. Users may request a copy of their personal information by making a written request to firstname.lastname@example.org. This request must be accompanied by the following information:
- First and last name;
- Telephone number.
Lü will then contact the person concerned for verification purposes.
Change of Control
Disclosure of Information for Legal Reasons
Cookies and Similar Technologies
Consent to Information Collection and Processing